Contact Us
What comes into your home matters to us as much as it matters to you.
Comfort starts with what touches your skin every night — and we take that seriously. Real cotton, real quality, real people ready to help. Have a question about our 100% cotton bedsheets? We'd love to hear from you.
Other ways to reach us
Email Support
info@nuittime.comTypical Response
We typically reply within 24 hours, Monday through Friday, 10am to 5pm EST.
Frequent Questions
Do they breathe well? I also run a little warm. +
Yes — breathability is actually where 100% cotton does its best work. Unlike polyester or blended sheets, which trap heat and moisture against your skin, cotton fibers are naturally breathable and let air circulate, so heat doesn't build up the way it does with synthetic bedding. For hot sleepers specifically, that means less overnight sweating and a cooler feel overall compared to blends. That said, no sheet can control your room temperature or replace a fan/AC on a really hot night — but among sheet materials, cotton is one of the better choices for staying cool. If it's not right for you, the 60-night trial has you covered.
Cotton thread count details +
Our sheets are 400-thread-count long-staple organic cotton, woven for a crisp, cool matte finish.
Track an existing order +
Please use the order tracker in the menu to check your shipment's status. Alternatively, you can write to our concierge with your order number for assistance.
Return & Refund Policy
Thank you for shopping with us!
We want you to be completely satisfied with your purchase. If you are not 100% happy with your order, we are here to help.
You have a 60-day return window from the date your order arrives to return any item for a full refund or exchange. To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags still attached, and you must include the receipt or valid proof of purchase.
To initiate a return, please contact our support team at info@nuittime.com with your order number, and we will provide you with a shipping label. Regarding shipping costs, we will cover all expenses if the return is due to our error, such as receiving an incorrect or defective item. However, for "change of mind" returns, the customer is responsible for return shipping costs. Please note that initial shipping costs are non-refundable and will be deducted from your total refund.
Once we receive and inspect your returned item, we will email you to notify you of the approval or rejection of your refund. If approved, your refund will be processed immediately, and a credit will automatically be applied to your original payment method within 5–10 business days, depending on your bank or card issuer's policies.
Please be aware that we only offer exchanges if items are defective or damaged upon arrival. If you need to exchange an item for the same product, please reach out to our support team within the 60-day window to arrange the replacement. If you have any further questions regarding our policy, please feel free to reach out to us at info@nuittime.com