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Email Support
info@nuittime.comTypical Response
We typically reply within 24 hours, Monday through Friday, 10am to 5pm EST.
Return & Refund Policy
Thank you for shopping with us!
We want you to be completely satisfied with your purchase. If you are not 100% happy with your order, we are here to help.
You have a 60-day return window from the date your order arrives to return any item for a full refund or exchange. To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags still attached, and you must include the receipt or valid proof of purchase.
To start a return, visit your order status page or account and select the item you'd like to return. You'll receive an email confirming your return request. Return shipping is the customer's responsibility in all cases, except when the return is due to our error — such as receiving an incorrect or defective item. In those cases, please contact us at info@nuittime.com before starting your return so we can arrange free return shipping. Please note that initial shipping costs are non-refundable and will be deducted from your total refund.
Once we receive and inspect your returned item, we will email you to notify you of the approval or rejection of your refund. If approved, your refund will be processed immediately, and a credit will automatically be applied to your original payment method within 5–10 business days, depending on your bank or card issuer's policies.
Please be aware that we only offer exchanges if items are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us at info@nuittime.com within the 60-day window to arrange the replacement.
If you have any further questions regarding our policy, please feel free to reach out to us at info@nuittime.com